Because great healthcare requires more than just great medicine.
As a comprehensive community health network, we understand it's important to
deliver great service along with great care. Our team goes that extra mile to ensure
your visits to Kauai Medical Clinic and Wilcox Memorial Hospital are well supported
by the ancillary services you need.
Automated Teller Machine (ATM)
A CashExpress machine is near the main entrance to Wilcox Memorial Hospital between
the gift shop and the admitting office.
The cafeteria is on the ground floor of the hospital just past the elevators
in the hospital lobby. The cafeteria features sandwich and salad bars, vegetarian
entrees and a dietitian's special (low or modified fat) Monday through Friday.
The dining room is open daily from 6:30 a.m. to 7 p.m.
If you are a patient, family member, or friend of a patient, a hospital chaplain
is available to provide for your emotional and spiritual needs. Our Chaplaincy Program
includes dedicated volunteer clergy from many denominations who are available to
assist you, whatever your religious preference. Each chaplain takes calls for a
24-hour period and often there is a chaplain on campus. To speak with a chaplain,
arrange a visit or to request a cleric of a particular faith, please ask your nurse.
Your own cleric is always welcome at the hospital.
An interfaith chapel is in the first-floor lobby of the hospital, next to the
elevators and is available for private prayer and meditation. You and your family
are welcome to visit the chapel. It is always open.
To find something special for you or a patient, our hospital gift shop is open
seven days a week and can accept telephone orders. Visit our gift shop online for
more information or call 245-1143.
Healing Touch is a therapy used to promote health and wellbeing of our patients
through techniques that influence the body's energy system. The purpose of Healing
Touch is to restore harmony and balance to the energy system to maximize a person's
healing potential. Healing Touch is done by nurses and/or volunteers who have completed
a minimum of 16 to 20 hours of training in Healing Touch and are experienced providers.
This service is provided free at Wilcox Memorial Hospital and compliments traditional
For more information, please contact our Volunteer Services Coordinator, Kari
Yokota, at 245-1103.
Both Wilcox Memorial Hospital and the main clinic have information clerks to
help answer any questions or to direct you to the appropriate department. For more
information, call 245-1254.
Our clinical dietitians provide nutrition assessments, care planning and education
to patients and their families at Wilcox Memorial Hospital. They also provide consultation
to the St. Francis Renal Dialysis facility in Lihue. For more information, call
Wilcox Health lab services include a full-service clinic and pathology lab at
Wilcox Memorial Hospital and a draw station at the main Kauai Medical Clinic in
The hospital lab is open 24 hours a day, seven days a week and is on the ground
floor of the hospital next to the emergency room. The Kauai Medical Clinic draw
station is available for blood drawing and specimen drop off on the first floor
of the main clinic.
For more information, call 245-1074.
Each patient at Kauai Medical Clinic and Wilcox Memorial Hospital has a medical
record that documents all medical care received. It is kept strictly confidential
and cannot be disclosed or transferred without the patient's written permission
or court order. Please contact the Medical Record Department for copies of your
record at least three days in advance to allow adequate preparation time. There
may be a copying fee. To access your Kauai Medical Clinic or Wilcox Memorial Hospital
records, call 245-1128.
Medicare Certified Home Health Agencies in Hawai‘i
You have the right to choose the home health agency to provide services for you
if you need home health services upon discharge from the hospital. Please inform
your physician or any member of the healthcare team of your preferences. Each agency
may differ based on the type of services provided, insurance coverage and geographic
We gladly provide information for Kauai as well as other islands. Please let
our social services staff know about your needs and we will provide a listing of
available agencies. For more information, call 246-1657.
A professional pharmacy is in the main Kauai Medical Clinic lobby for your convenience.
The prescription line is open Monday through Friday from 8 a.m. to 4:30 p.m., except
holidays. Please call in your prescription refill order at least 24 hours in advance.
The following information will be needed to process your order:
- Telephone number
- Drug name and strength
- Drug directions
- Physicians name
Please remember that your doctor must authorize your medication refill and will
need to review your medical record first. Therefore, we suggest you allow sufficient
time for a refill before your current dosage runs out. We also recommend calling
before coming to pick up your medication to ensure your prescription is ready. For
more information, call 245-1581.
Your input is important to us. If you have suggestions for improvements in our
services, please don't hesitate to contact us at 245-1052 or send an